Shipping Policy
Shipping Policy
At Aurelix Diamonds, we offer worldwide shipping so customers across the globe can shop our collection.
Order Processing
Due to high demand, please allow 1–2 business days for your order to be processed, prepared, and packaged before shipment.
Processing time is separate from shipping time. Once your order has been shipped, the estimated delivery timeframe begins.
Shipping Time
All Aurelix Diamonds orders are shipped directly from India.
After your order has been processed and shipped, estimated delivery time is approximately 14–16 days.
Please note that delivery times are estimates and are not guaranteed. International shipments may occasionally experience delays due to customs processing, carrier delays, weather, holidays, or other circumstances outside of our control.
Worldwide Shipping
We proudly ship worldwide. Shipping availability and rates may vary depending on your destination and will be displayed at checkout when applicable.
Customs & Import Fees
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Any applicable customs or import charges are the responsibility of the customer unless otherwise stated at checkout.
Customs processing may result in additional delivery time.
Tracking Your Order
Once your order has shipped and tracking information becomes available, it will be provided using the contact information associated with your order.
Please allow some time for tracking information to update after your package has been shipped.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error with your shipping information, please contact us as soon as possible. Once an order has been shipped, we cannot guarantee that the shipping address can be changed.
Questions About Your Shipment
For questions regarding your order or shipment, please contact:
aurelixdiamondscontact@yahoo.com
When contacting us about an existing order, please include your name and order number so we can assist you as quickly as possible.
Aurelix Diamonds